100% Pure Raw Native Casein - JET7 Proteins

• Delivery times are calculated from the moment the order leaves our warehouse, and we will notify you by email. In general, orders placed before 4:00 p.m. will be shipped the same day and delivered within the estimated time frame depending on the delivery destination.

• The courier company usually delivers during business hours. If you require a specific delivery time, you can indicate this in the order comments. However, this does not guarantee 100% that your request can be fulfilled, as it depends on the courier’s schedule and routes.

• To ensure the quality of our service, all shipments are insured against loss or theft.

• During promotional periods (e.g., the days around Black Friday), shipments may be slightly delayed due to the high volume of orders being processed.

• Providing an incorrect or incomplete delivery address may result in the order being returned to our HSN warehouse and could incur additional charges for the customer.

• If the courier is unable to deliver the order and contacts you via the tracking system but does not receive a response, and the order is returned, it will be considered a withdrawal return, and the customer will be responsible for the associated return costs.

• Please always include a contact phone number from the delivery country (i.e., a local, national number) so the courier can contact you by phone if necessary. If a non-local phone number is provided, it may not be possible to reach you.

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• The delivery time starts from the moment the order leaves our warehouse.

• Delivery times are indicative.

• We do not offer cash on delivery shipments.

• To ensure the quality of our services, all shipments are insured in case of loss or theft.

• All orders shipped to Switzerland must go through customs. Every shipment is subject to inspection: any customs fees incurred will be borne by the customer. Any specific taxes that may apply in that country on particular products must also be covered by the customer.